Shipping policy

Shipping Policy

At Gallant we strive to deliver your purchases as quickly and safely as possible. Below is an outline of our shipping process, including timelines, costs, and other important details.

1. Order Processing Time

All orders are processed within 2-3 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email once your order is processed and shipped.

2. Shipping Methods and Delivery Time

We offer the following shipping options:

• Standard Shipping: Delivered within 4-7 business days.

Please note that delivery times are estimates and may vary depending on your location and external factors (such as weather or holidays).

3. Shipping Rates

Shipping costs are calculated at checkout based on the delivery address, weight, and size of the items in your cart. You can view the final shipping cost before confirming your order.

• International Shipping: International shipping rates are calculated at checkout.

4. International Shipping

We offer international shipping to select countries. Delivery times and shipping rates will vary depending on your location. Any customs or import duties that may apply will be the responsibility of the customer.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to follow your package through the delivery process. If you have any questions or concerns about your order’s status, please don’t hesitate to contact us.

6. Shipping Restrictions

At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations. If we are unable to ship to your address, you will be notified during checkout.

7. Missing or Damaged Packages

We take great care in packaging your order, but if your package is damaged or goes missing during transit, please reach out to our customer support team within 7 days of receiving the notification that your order has shipped. We’ll work with you to resolve the issue as quickly as possible.

8. Address Changes

Please double-check your shipping address before completing your purchase. If you notice an error in your address after placing the order, please contact us as soon as possible. We can’t guarantee we can change the address once an order has shipped.

9. Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered. If your package is lost or stolen, please contact the shipping carrier directly or reach out to our customer support for further assistance.

10. Customer Support

If you have any questions about your order or shipping details, please feel free to contact our support team at OAKSTREAMVENTURES@GMAIL.COM